Mercedes-Benz AP & LATAM

Fantastically useful app for my iPhone. Connection is reliable and it works as advertised. One of the many functions is like Find My for my car. Remote locking is useful for me. If I have something on my my and I’m in a hurray I park my G-wagon and walk away only to wonder when I’m out of range for the keys, “did I lock my car?” Now I can check and if it’s unlocked - bingo I lock it remotely. There r too many other functions to list here. Highly highly recommended. Added 2025. G 580 RQ now app covers electric charging now. Continues to be reliable! I have used some other equivalent apps from other manufacturers. They are not as functional as Mercedes.

This app really has the potential to be very useful to many Mercedes owners. Its user friendly and has great functionality (when it works). Only problem is that it consistently doesn’t work. For the first few months of use it worked amazingly, then it just decided to one day not sync. Currently my car has all these warnings showing up, like my bonet, windows and boot being open, low car battery and more. All of which are not true. I can’t use the app to unlock or lock my car because it just won’t sync up. Needless to say the usual advice or restarting the app, updating my phone and disconnecting the car and reconnecting it to the app and all the bull advice that the help centre have given does not work. Recently got my car serviced as well by a Mercedes dealership, and they advised (after all their checks) that there was nothing they could do and it was an app problem. Problems like this really take the luxury out of Mercedes. Very disappointing to spend all that money and can’t even get an app to work.

I really like my car, but there is one problem that overshadows my satisfaction with it. The front panel has cracks in the coating. At what it is clear that these cracks are from overheating in the sun or an error in the coating of the wooden panel. I'm negotiating with the dealer where I bought it. He is trying to convince me that these are natural cracks from a wooden coating. I know what pattern should be from the coating, these cracks are clearly not factory, but most likely obtained by overheating the interior. I don’t want to change the car, I want exactly it, but so that the Mercedes company eliminates this trouble, since the car is still under the Mercedes warranty for 4.5 years. Thanks for understanding.