Lopesan Hotel Group

We stayed at the Serenity Bay Resort and it was the best vacation experience our family has ever had. The location is simply jaw dropping, and the uniquely themed restaurants were great fun. I held back on the last star because the app can be frustrating to use at times. This is a problem because all reservations are done through the app, so it desperately needs improvement. Additionally, the resort failed to show the World Cup final in the theater. A hugely missed opportunity.

The best family experience vacation.

The Hotel is real beautiful and people are nice. The food is really low quality, seriously not good quality. Long lines for towels and have to walk a mile to get anywhere. They dont have enough staff on the bars so it would take forever for a drink. They really make u walk for your money. Would never come back. Such a beautiful place but run very sheep ! Shame on management.