Palladium Hotel Group

We ate at the Mexican Restaurant last night and had an Awesome dinner. Our waiter Anthony was top notch, friendly, gave us great food suggestions, the chief Derron did an amazing job on the food, we tried all the appetizers which all were delicious, we had shrimp fajitas and chipotle shrimp tacos- enjoyed every bite. Also saw an Amazing sunset during our dinner. All the staff were great!

The app has some useful information but far too much missing or incorrect information. If this is what you want your clients to use to navigate the hotel and services, then make it accurate. Having incorrect hours, showing restaurants open when closed, not showing hours , not showing menus, no detail on the map is not good. Also, finding restaurants is sometimes trial and error. I I was looking for the large buffet and it only will show on the map if you select “show cooking”. Having filters to show what is open for breakfast, or lunch, or dinner would be a useful feature rather than having to open each restaurant individually. Overall it is an ok start/version one app but needs a lot of improvement for usability features and accuracy.

The app is pretty nice because it lists daily activities to show what is going on around the resort, but it could definitely be more user friendly. The activities could use better descriptions so people have a better understanding of what they are. The in-suite service menu could definitely use an overhaul. There needs to be a way to fine tune your selections, instead of pretty much having to re-write everything in the comment section due to lack of customization options in the selection process.