Aetna International

App crashes when attempting to add details for claims. Has had several updates, none resolved this issue. I can only submit claims through a browser based website using a tablet or laptop. Apps never work right.

Super helpful when I forgot my wallet at the doctors office. I remembered I had the app downloaded and was able to to use that instead. Sometimes claims can be a little slow to load, but it is nice to not have to call customer service for every little thing and to have everything all in one place. Worth it if you have this insurance

I’ve had Aetna International for about 5 years and the app is full of glitches: 1) when you go to send your ID in pdf format the app closes down; 2) now I can’t submit claims as it always has an error message. It’s 2022 time for Aetna International to update the app to work better and have Face Id!