Smith's

I’ve been using The Smith App for a little while now, and honestly, it’s been awesome. From the start, everything about it felt simple and easy to figure out. I didn’t have to spend time watching tutorials or guessing what to do — the layout just makes sense. It’s clean, fast, and super easy to navigate, which makes it stand out compared to a lot of other apps I’ve tried. What I really like is how consistent it is. The app never lags or crashes, and every update just seems to make it even better. You can tell the team behind it actually listens to feedback and cares about improving the experience. I’ve had zero issues, and it’s been smooth every single time I’ve used it. Another thing I appreciate is the design. It’s simple but looks really professional, and it’s clear a lot of effort went into making it feel modern and fresh. Everything is laid out perfectly — not too crowded, but still gives you everything you need right where you’d expect it. Overall, The Smith App deserves every bit of a 5-star rating. It’s reliable, easy to use, and genuinely makes things easier in my day. I’d definitely recommend it to anyone thinking about downloading it — you won’t be disappointed!

I’m super busy with work so I have my groceries delivered often and it’s just ok, not great. The reason is because it’s way too easy to get groceries I didn’t want. For example, if I order 60 items the default setting is for the buyer to pick something else that is similar. You’d think the buyer would make better decisions in this realm like if I selected a 12 pack coke-a-cola they pick a 12 pack vanilla coke-a-cola which there is no way I will drink (disgusting)! Why no get two 6 packs of coke? Or ever a 2 liter? Now they are supposed to message you and double check if you are ok with the switch but it’s a flawed process. Sometimes the messages comes through, sometimes they don’t, sometimes they come through all at the same time as the check out message so I never get the option to approve or not. To be fair, I could program all my preferences in the app with those 60 items, but the bulk settings are not friendly and it’s time consuming. So I’m starting to get quite a stock of food that I wont eat because its a bunch of flavors I don’t like as some stranger made decisions for me that I didn’t have the opportuntiy to agree with. Waste of money and a big flaw. Seems like the app is designed more in the best interest of SMITHS and less in the interest of what works for me, the customer.

I work full time and am a single mom and this concept is brilliant! It’s easy to order and easy to pay. After my first initial ordering the app saved my most ordered items for me to refer back too- I use to do 100% of my grocery shopping at Safeway but I completely do my food shopping at Smith’s - Safeway will definitely need to step it up. For the most part there has been no issues when I revived my order- with the exception of the items they didn’t have which you can substitute. When your order is ready you simply park in the designated area- give em a call and they will literally load up your purchase without you ever having to leave the car. I guess this will jeopardize me meeting the love of my life in the produce isle but it’s worth the risk. Small tip- you need to give them time to get your order together as well as other orders so you need to order a few hrs ahead to get the time you want- I usually order 1/2 day to a day ahead of time. Give them a try- the first 3 orders are free and after is about a $5 fee.