My MedCost

After upgrading to IOS 26 the app no longer works. The screen is non interactive and i cannot input login credentials. I have force closed the application and reopened it. I uninstalled and reinstalled to no avail.

This app is worse than useless. It’s just a front end to their web site. It doesn’t remember my password. It doesn’t fill the screen of a “notched” iPhone. I can’t use FaceID. A browser shortcut saved to the Home Screen is actually an improvement. But do they care? NO! I only have their insurance because it’s what my employer provides, and they KNOW it! I’m not their actual customer, so they have no inclination to meet our needs.

I’m just curious if the developers actually ever did a test run with this app. Navigating the claims is impossible. The “hide details” button just takes you to the details page. there are no navigation back or forward arrows. The claims aren’t listed by date of service or location, only the claim number which is not helpful. The desktop website is really the only way you can navigate through Medcost and that isn’t even simple. Very disappointed with this app. Some very minor changes could make it a much better experience and I wonder if anyoneFrom the development company is even reading these reviews. I would’ve expected more from a large company like Medcost.