App Profile: Ascend Federal Credit Union

SteelersGal4Ever

Rating: 5/5

I love Ascend...and the people inside...although I Ascemust AscendFCU say I do not enjoy the "robotic banking" very much, when a person is so much more enjoyable! Thank goodness,for the time being, the location in my town has not been transformed into a soulless one. *combination happy face/sad face* I love my app, and the addition of the mobile check deposit is great! It saves me so much time and hassle! Thanks, Ascend, for maintaining the awesome factor! The app is quick and easy to use, and being able to access it with my Touch ID on my iPhone makes it even easier! *swoons* The instant balances in checking and savings when one opens the app is great...it shows the actual balance and the true available. Fabulous! Knowing items haven't cleared lets one know to check and see what is still out, and see if action is needed. Just touching those opening balances then takes you to a running statement and the day items cleared, with a running balance. Can you say "covered with awesome sauce"??? I knew you could... One can do pretty much everything from this app. I'm extremely pleased with it, and use it almost daily. If there were more stars to give, I would...

TWright122

Rating: 4/5

I must say that I absolutely love the Ascend mobile app! There’s nothing like convenience at my fingertips whenever I need to access my account. This is one of the few apps whose notifications I welcome. One of my favorite features is the transfer option and the memo section where you can add a message. My daughter attends college in another state, so it’s VERY convenient to immediately transfer money to her account ASAP (for what SHE considers an emergency), when she needs school items OR … just because and add a memo that says “coffee on me today love mom!” That’s totally priceless! Keep up the good work Ascend.

Stanley1962

Rating: 5/5

Great place to do business with. These folks treat people with kindness and respect. They really make you feel welcomed when you walk in the door and you feel appreciated for doing business with the bank. Best move I made was switching to this bank. This really is a great place to do business with. Unlike some banks, you do not go in and wait forever to be helped or stand in line forever. These folks are very good at what they do. Thank you for all you people do and the help you have provided me when needed. Thank you.