App Profile: Provident CU Mobile Banking

Android / Games / Puzzles
Provident CU Mobile Banking
Installs:
Rating:
2.58
Total Reviews:
57
Top Countries:
US
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Provident CU Mobile Banking
Formula1Pilot
Rating: 1/5
Dear Provident CU, After I made several payments to my Personal Loan, I decided to make my “pay off” to my Personal Loan. Online. At first, I called your Call Center, and Monique picked up my call. Monique was very matter of fact; however, she could not guide me thru the steps in order to pay off my loan, on line. I have the $ in my Provident CU Checking Account, yet, Monique was unable to see my Personal Loan account on her screen; however, she could see every other aspect of my financial business with Provident. After much time passed, I decided that I am getting nowhere with Monique, and said “Good Bye” to her, and went back online to see if I could find the way to pay off my Personal Loan. I did. I transferred funds. Now, I would like to request that my “AutoPay” for my Personal Loan discontinue. For verification, you could check with Colleen Knowles at the Folsom Call Center. Colleen did a very professional job in walking me thru the application process, so she should be able to verify. Thank You, Provident Credit Union.
Hasn’t worked for 2 weeks
Rating: 3/5
I have been banking with provident for 10 years and love the bank, love the people, they have great financial products. But the app has been terrible for 10 years, some of it is in the interest of better security but mostly it’s just made the app harder and harder to use, it’s also glitchy, the only reason I have kept my other banks is because I count on always being able to access my provident account on my phone. Also their fraud department is a little overactive they will decline a purchase and 30 minutes lasted ask if it’s you attempting the purchase, they really need to work on their tech integration, offer less and offer it well. I am writing this after spending the last 2 hours trying to login to my account on my phone.
Pitchster
Rating: 5/5
The new version is really great compared to a few years ago. Everything works and the app is very elegant. I'm always able to log in and I feel that the banking connection of this app uses top notch cyber security. I've been a provident member since 2009 and they're so much better than my previous bank (Bank of America BoA) that it's awesome. BoA stole my thousands of dollars of my money using a sophisticated scam aimed at low income college kids, Provident CU is so much better to their customers that it makes BoA look like craigslist scam.
About Provident CU Mobile Banking
Manage your accounts from almost anywhere with the Provident mobile app. Manage your accounts, pay bills, pay people, deposit checks, transfer money, and much more.
With the Provident mobile app you are in control of your daily banking needs. Manage your accounts with just a few taps. Features include:

• Sign in securely with Touch ID or Face ID
• Monitor deposit and loan account balances
• Send and receive money with Zelle®
• Transfer funds, set recurring transfers or future dated
• View check images
• Manager overdraft sources and courtesy pay selection
• Send and receive secure messages to/from Provident
• Pay bills, add payees, schedule future bills, and view/manage eBills
• Deposit and reorder checks
• View account details, balances, transactions
• Find ATM/Branch locations
• View credit score
• Manage your contact information
• Set account alerts for deposit, loan, and credit cards
• Manage credit cards with travel notices, authorized users, balance transfers & card activation
• Enable/disable your credit or debit cards, block purchases and set monthly spending limits
• In-app chat to easily get in touch with a Provident representative
File size: 82863104
Launched countries: US
Minimum OS version: 15.0
Release Date: 1594796400000
Published by Provident Credit Union
Website url: http://providentcu.org
Publisher country:
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