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Reviews: What People Think About 1st United CU

Madekn

Rating: 5/5

The app is easy to use. I use it daily to check balances, pay bills and deposit checks. I have called support for help when I have been unable to do something. Support was very helpful and patient. It turned out I needed a bigger screen than my phone. The app is better than an app I use occasionally for Css another bank.

jessgh1

Rating: 3/5

Try not to bank here. They are open 8 to 5pm and so is their customer service 1800 number. So, if you work an 8 to 5 you will never have the time to reach them. They are also closed on the weekends. If something happens to your card or if your card gets lost or blocked. You are basically screwed until Monday. I was in LA for a weekend and my card was blocked. I had all my money there. Had to use all my credit cards on this LA trip. I once blocked my card through the mobile app & I couldn’t unblock it lol You can’t use Zelle with them. They charge you a 5.00 just to transfer money from your savings to your checking. Just because THEY Approved your card. I messaged them many times to cancel that feature but they continue to do it. Finally, moved to Bank of America where I can get cash back for many of my purchases.

ref2-4

Rating: 3/5

This app is definitely an improvement from the last app. The only thing that I knocked 2 stars off for was the notifications - they’re not timely and typically come 12-24 hrs after you should be notified. I want to be notified for a reason- a transaction took place that I need to know about. If I want a notification a day after a transaction took place I may as well just log on every day. Defeats the purpose and should be fixed ASAP.

About 1st United CU

This free app for 1st United Credit Union members turns your mobile device into a tiny branch that’s always open for business! It’s the simpler and faster way to manage your accounts. Simply download the app and click Enroll to get started.

Here's just some of what you can do with your mobile branch:

· View balances and account history

· Transfer funds

· Pay your loans or your bills

· Organize transactions with tags, notes, and photos of receipts and checks

· Set up alerts to help you monitor accounts

· Deposit checks with a click by taking a picture of the front and back

· Turn your cards on and off if you misplace them and order replacements

· View and save your monthly statements and notices

· Access your quarterly FICO® Score

· Create and manage your budget with Money Manager

· Find branches and surcharge-free ATMs near you

· Secure your account with facial recognition or TouchID on supported devices

File size: 148960256

Launched countries: US

Minimum OS version: 17.0

Release Date: 1625122800000

Published by 1st United Services Credit Union

Website url: https://www.1stunitedcu.org/

Publisher country:

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