Pacific Service CU

I’ve had a great experience with Pacific Service Credit Union. The staff is always friendly, professional, and willing to help with any questions or banking needs. Their customer service is excellent, and they make the banking process simple and stress-free. I appreciate the competitive rates, convenient services, and the personal attention they give their members. It’s refreshing to work with a financial institution that genuinely cares about its customers. I highly recommend Pacific Service Credit Union to anyone looking for reliable and trustworthy banking services.

So this app makes checking my balance and transferring super convenient from my phone but I face a lot of issues. For example I will click on a different tab in the app, like the Transfers tab and it’ll just stay on the home page for up to ten seconds until finally loading. And then when I start typing in the amount of money to transfer the whole page just goes white and then I can’t finish transferring anything. This happens often and closing the app and reopening it or restarting my phone doesn’t fix it. I’ve also had cases of purchases I’ve made in person showing up in the app on the same day but showing the date as the next. For example I made a purchase in a grocery store around 9pm on October 30th. Right after I checked my balance and the purchase I made showed up, but said it was made October 31st. Little things like make it difficult to keep track of purchases and validity. I love having access to my accounts from my phone but these issues make it frustrating to use.

Working with Pacific Service has been an amazing experience. Pacific Service financed 5 vehicles and we were able to pay 4 of them off. Additionally, Pacific Service refinanced our home, allowing us to pull equity and the process was simple. In closing, my husband and I were able to get a credit card with max amount that assisted in a dental procedure, which we are so grateful for. Thank you Pacific Service Credit Union for being amazing and helping us secure our financial goals. Sincerely, Dr. Elizabeth A. Fears