1stNorCal @ccessMobile Banking

Love being able to access my accounts and deposit checks remotely. On two separate occasions now I have received text messages from the app confirming receipt of a deposit, and every hour on the hour for the next ten hours I receive the same text message confirming the same deposit over and over. Calling to report the problem hasn't resulted in getting it fixed. I tried turning off notifications but that didn't work either. Concerning.

It is very concerning that I have had issues logging into to my account through this app and on the web. When I called in this evening, the call center, a 3rd party group, was not able to give me any answers as to why the system is down. I said I would call the bank in the morning and was told the rep from the call center said she didn’t think the bank would be able to tell me anything as to why the system is down. I will still try and see if I can get answers in the morning but this is a big red flag! I’ve been banking with 1st Nor Cal for 30+ years and am heavily considering going with a different bank.

They changed the app recently and there’s no way to search account history more than just several days.