App Profile: Valley First Mobile Banking

David the christian guy

Rating: 5/5

I find this app to be solid. I have no problem with the reminder shown at the top of the page. I do my own double check most every morning. Keep up the great work at keeping all secure. I do wonder a bit when the site won’t sign in due to upgrading but I know it’s necessary to keep all secure.

Andrewsbox

Rating: 4/5

Valley first is a great credit union. They recently added Apple Pay but the iPhone app user interface is a little outdated. More people these days expect to have a more modern experience on there mobile phones. Hopefully Valley First puts more resources into updating there app. Also if you deposit multiple checks at one time walking in the bank with the teller you are not able to view scanned images of checks online unless you request from bank. If you have a business checking account this can be very inconvenient when managing your bookkeeping.

Clovis c

Rating: 1/5

All portions of the old app are still present but extremely difficult to find. The bill pay section has become tedious and impossible to read. If someone had vision problems the web bill pay would be unusable. I gave it a few weeks, but am still extremely disappointed in the lack of user friendly features. I will be using mobile banking much less because of the update . I do not see any positive or new features. For instance the supposed new feature of more alerts to your account is exceptionally limited and not easy to set up. I was not able to customize any alerts that are valuable to me. I will still check my balances this way, but I could even do that with the old phone -in process. I would consider this app a downgrade and an epic fail.