App Profile: Emagine Theatres

Not a happy loyal customer!

Rating: 1/5

This app is beyond terrible. It’s slow, won’t save your personal data and it just about useless. My whole family loves Emagine but unless they change these app so we can pay and reserve before we arrive we’re going to start driving a little further out to visit the completion. Emagine’s CEO and his management team serious need to get off their butts, reads these review and do something about it. Drive your app developer immediately and bring a cross sectional group of you toughest no most demanding customers in to test your new app!

GFH/GS

Rating: 1/5

Unfortunately, after the latest update, my app is no longer functioning properly. After I login, the app shows me my reward points and then immediately shuts down. I turned off my phone and restarted it. That doesn’t solve the issue. I also deleted the application and reinstalled it. I thought I might’ve solve the issue, but once I logged in again, after every time, I open the app it immediately shuts down. my phone is currently up-to-date so at this point I have no other option but to wait until they fix the issue with the application. It is a bummer because I’m a platinum rewards member and now if I want to get tickets I have to either call the theater or email the person running the program. I have to also use other means to find out what times shows are available and I can’t see the seating chart. Once the issue is solved, I would love to update my reading. Personally before they did the update, I think the app was around a three star. It function and allowed me to order tickets. The new features that are listed about the new app are awesome and I would love to see them in action. i’ll update this review once the app starts working.

Heath_77

Rating: 3/5

I have had no issues booking tickets and keeping track of my rewards in the app. The only issue I have is that every time I try to look at my purchase history the app crashes. Recently I booked tickets on the wrong date and when I try to cancel the booking and rebook tickets for a different show time the app just blanks out. You are directed to use the app for refunds from the Emagine website so I’m just stuck. I’d give 5 stars if this issue weren’t happening. I’ve even tried from my iPad as well with the same problem. I absolutely LOVE our local Emagine theater, and we always have a great experience, but this app is not on the same level as the theater itself.