MJR Theatres

I really like visiting MJR. The app is useful but has potential to be much better. Please could you consider something that would help to allow one person to buy a ticket when there are two empty seats. So many times you can book the seat you want because you’re penalised for being a single person and get a message that it needs to be left for two people. The other thing that would help would be using push notifications for when your movie is about to start. The current system of just putting it in the app where you wouldn’t remember it’s there unless you were actively using the app. I’ve missed so many movies I’ve booked far in advance because I forgot all about them until it was too late. A Home Screen notification would be extremely helpful. Thank you and have a great day :)

There is a number of issues with the app, however the most painful is inability to actually purchase tickets. About a month ago I’ve tried to buy tickets but when processing payment the app had a pop up message that”smth went wrong try again later. I’ve tried 4 different cards and with the same result. The dumbest thing though that when you choose the seats they are “on hold” for some time and you can’t repeat the purchase once again as suggested so you have to wait for 20 minutes to get the same error. Eventually I bought the tickets on the website. What’s the point of the app then. Today i had the exact same issue. Deleted the dumb app

Was buying multiple tickets and my birthday is next month so I figured I might as well upgrade to Premier+. Logged on to the website, paid and it was upgraded instantly and reflected on the app instantly as well. The only thing I would suggest is that you make it upgradable from the app directly, it’s odd that I have to go to the website to do it.