Corning Credit Union

Love this app and credit union. HOWEVER! The recent update that changed the look and functionality of the transfers and bill pay is awful. So many mistakes can easily be made because when you key in your amount, sometimes you have to put a decimal for your cents or sometimes not. Causing errors like paying too much to a Bill Pay payee or moving the wrong amount to a loan or other account. It’s not consistent. It doesn’t even look the same between your accounts tab, transfer tab or bill pay tab. This is SO bad. I have another credit union who must use the same app creator, and theirs is the same way. So it’s not CCU doing the update, but I hope they are trying to get this mess at least cleaned up and give us that nice simple and user friendly look we had before. Very disappointed. Willing to change my review if or when another update is released.

I love banking with Corning Credit Union. I have lived most of my adult life without access to a local branch so my banking has always been remote over the past 25 years and they have always made the experience as easy and friendly as possible. The remote app is just one more recent example. One improvement for the app would be to allow a multi pay option thru bill pay like I can do on the computer.

I really love the new quick view feature so I can see my balance without having to log in. And it was difficult to figure out how to link accounts for transfers, but the staff at the bank were SO knowledgeable and friendly when they showed me how. I love this bank and the whole staff! The app is great and convenient for on the go. My only critique would be to somehow make it easier to access both of my accounts without having to type all my info again or see both balances at a glance at once from the same phone.