Excite Mobile Banking

Awesome place always treated nice Everyone is easy to work with Everybody is helpful Easiest way to receive money make payments and they love you Need help have a problem need to work with them they will always helpful. This is the best place to ever use to buy a house car motorcycle from.

I have been using the check deposit feature for years with no problems. Five days ago I can no longer deposit checks. After entering the amount of the check and selecting “camera” a message appears to “rotate your phone” but then the feature is frozen and the user cannot continue on the app. Only thing left to do is to close the app by sliding it up. I have visited the bank in person and reported this problem to the bank about 4 days ago and the problem still persists.

The bank is constantly doing updates and they don’t inform the clients that the app will be down for long periods of time I have had this problem on at least 4 occasions. They said the app was going to make it easier for clients to pay bills and check balance but if it is down and the client doesn’t know until they try to use it how is that helping. This is a joke when you call them they don’t have any supervisors available to speak to you