Five Star Bank Digital Banking

The app went through the update and it throw out the old version few months ago. I don’t like the new version of the banking app. With old version I can pay the full car loan payment per monthly but now I have to pay up to $200 limit. When I paid the first $200 then I tried to pay another $200 and it said that I exceed over the limit of $200. I had to wait for my $200 to be cleared and show up in the account. Then I pay my second $200 then tried to pay another $200 but same thing that I exceed the limit. When my second payment got through and cleared I had to pay the final $200 payment then I got charged for be late and what is worse they didn’t update the account until 3-5 business days. It’s like I have to pay $200 per 3-5 business day until my next auto loan due date. Worst banking app ever!!! The support service is a huge joke and doesn’t even help or fix the issues. Can’t wait until I finish the loan!!!! Anyone have same issues?

This app does everything I need it to do. The ability to transfer money across accounts is big for me, and this set up is pretty simple. I like the recent ability to categorize expenses, although the manual portion of this feature suddenly stopped working for me and remained “grayed” out. Not sure if it is user error or something changed…it still does it automatically but it is not always accurate.

Been using this app for several years with no problems. It has my confidence and definitely makes banking life easier. There have been only a couple of changes over the years (visible to end user) “to make things better “ which I have to say allowing deposits has been the only noticeable benefit. Very few changes, means very times I needed to adapt :) I used the online support only once and they were very helpful! I like supporting my local businesses and the little banks certainly need our support in these times ! Try the app! It’s safe and never wonky. Stick with this bank or give them a chance :) I’ve been a pleased customer for decades.