App Profile: Sensa - Mental Coach
Android / Games / Puzzles
Sensa - Mental Coach
Installs:
Rating:
3.95
Total Reviews:
1.05k
Top Countries:
US, CA, AU
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Sensa - Mental Coach
Madame Morphose
Rating: 1/5
This is another tracking app, NOT some breakthrough life-changing solution, by the way. There are lots of apps like this. This company promises solutions to ADHD, has you take a quiz, requires you to give your email before you can see the solutions and pricing, etc. I signed up to try it for $1 for a week entering my payment info for that, then was pushed through a series of upsell screens to buy extra books, etc, then it said “sign up now for 3 months for $60” to which I selected “no” and somehow the system took that as a yes, perhaps the interface’s area to click the NO part is too small.
When I check my email that day I saw a notification that I upgraded to pay for 3 months which I did not want as described above. I contacted them immediately. The first agent said they cancelled my subscription going forward and that “please note I was notified about the renewal” which is incorrect since I’d just signed up. I pursued a refund and was told by a second agent that they would refund me partially out of courtesy because they don’t give refunds per their terms and conditions. I will be reporting them to my credit card company.
heysupersteph
Rating: 1/5
I’m a mental health professional and thought I would try this app not only for myself but also to refer my clients to. I stopped using it within a couple days because it was overly basic and simply not helpful. I thought I canceled the subscription, took it off my phone, and then six months later I got a surprise international charge on my credit card. I’ve had issues with emails not sending before (I assume it’s an internet connection issue because I’ve even had my husband check sometimes and he sees me hit send), so I reached out to Sensa to cancel and refund that same day. I’ve had to do that with other services in the past and has no problem. Sensa said they won’t be refunding me because I didn’t send an email 48 hours prior to renewal. That seems pretty crappy. So not only is this app not useful, they will find any advantage possible to take extra money.
Update, I received a response from the developer who apologized but also said it’s their policy to not refund. Ummm, it’s *your* policy, you can decide to change it. There isn’t some app overlord who tells you that you can’t offer refunds. What a joke.
JBartk
Rating: 1/5
I honestly can’t remember anything specific that could be improved about the app, since I didn’t find it helpful and stopped using it quickly after downloading. As a mom of three young children who lives with depression, anxiety, and sensory difficulties, I find it very disheartening and disappointing that an app claiming to want to help people with those issues would not be more up front about their renewal and billing practices. This app did not show up on my Apple subscriptions list, nor did I get any sort of reminder email or other notification that the fee was about to be charged. I have just looked at the reviews of Sensa in the Apple App Store, and it appears that this issue is far from uncommon. In top of all this, my family is currently experiencing some financial difficulty, and being able to receive a refund for this unhelpful app would have made a difference for us right now. I will not be recommending Sensa to my friends or family; in fact I will be actively speaking out against it due to these covert practices.
About Sensa - Mental Coach
Make a breakthrough in your wellness journey.
In today's fast-paced world, stress, anxiety, and other mental health conditions have become common challenges for many. To ease the tension and bring back balance, Sensa offers complete support while you work on your mental health goals.
Experience the complete support of Sensa as you embark on your mental health journey.
Explore a range of plans based on your needs, discover techniques and tools based on cognitive behavioral therapy (CBT), understand yourself better, and use science-backed methods to get better on your own terms.
Meet your pocket-sized mental health assistant:
Self-paced lessons
What is troubling you the most? Pick a long-term plan with daily lessons that will help you learn about your emotions, thinking patterns, and how they affect your behavior. Learn about yourself and untangle negative thinking patterns through exercises recommended by our mental health professionals.
Mood journal
Shed light on the complexity of your emotions by tracking your mood, exploring your emotional well-being, and journaling about your experiences. Daily mood tracking will help you notice emotional triggers and behavioral patterns, and you’ll begin to feel more in control of your feelings.
Habit-building strategies
Bring your physical, emotional, and mental health to another level by creating consistent routines and lasting habits – create schedules, set reminders, and make your mental health app work for you.
Weekly assessments
Get data about your well-being directly in your mental health app with the DASS-21 assessment. Measure your feelings of anxiety, stress, and depression every week, see your progress, and set new mental health goals.
Quick-relief exercises
While building long-term strategies for coping, take advantage of quick stress relief in moments of need. Engage in guided deep breathing and grounding exercises, and find your inner peace in moments of need.
Sensa is a subscription-based app that offers several subscription options, starting from $30.99.
The subscription automatically renews unless canceled 48 hours before renewal. The subscription can be canceled by logging in to your personal account in the app, going to the subscription management page, logging into the Sensa subscription management page through the website, or contacting the customer support team via hello@sensa.health. If the subscription is purchased through the App Store, it can be canceled only through your Apple account. Deleting the application does not automatically cancel the subscription.
Disclaimer: Results may vary due to individual differences. In addition, mental self-help apps like Sensa are not a replacement for or a form of therapy, nor are they intended to cure, treat, or diagnose medical conditions, including psychiatric conditions. Please consult a qualified healthcare provider for a medical treatment plan.
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
In today's fast-paced world, stress, anxiety, and other mental health conditions have become common challenges for many. To ease the tension and bring back balance, Sensa offers complete support while you work on your mental health goals.
Experience the complete support of Sensa as you embark on your mental health journey.
Explore a range of plans based on your needs, discover techniques and tools based on cognitive behavioral therapy (CBT), understand yourself better, and use science-backed methods to get better on your own terms.
Meet your pocket-sized mental health assistant:
Self-paced lessons
What is troubling you the most? Pick a long-term plan with daily lessons that will help you learn about your emotions, thinking patterns, and how they affect your behavior. Learn about yourself and untangle negative thinking patterns through exercises recommended by our mental health professionals.
Mood journal
Shed light on the complexity of your emotions by tracking your mood, exploring your emotional well-being, and journaling about your experiences. Daily mood tracking will help you notice emotional triggers and behavioral patterns, and you’ll begin to feel more in control of your feelings.
Habit-building strategies
Bring your physical, emotional, and mental health to another level by creating consistent routines and lasting habits – create schedules, set reminders, and make your mental health app work for you.
Weekly assessments
Get data about your well-being directly in your mental health app with the DASS-21 assessment. Measure your feelings of anxiety, stress, and depression every week, see your progress, and set new mental health goals.
Quick-relief exercises
While building long-term strategies for coping, take advantage of quick stress relief in moments of need. Engage in guided deep breathing and grounding exercises, and find your inner peace in moments of need.
Sensa is a subscription-based app that offers several subscription options, starting from $30.99.
The subscription automatically renews unless canceled 48 hours before renewal. The subscription can be canceled by logging in to your personal account in the app, going to the subscription management page, logging into the Sensa subscription management page through the website, or contacting the customer support team via hello@sensa.health. If the subscription is purchased through the App Store, it can be canceled only through your Apple account. Deleting the application does not automatically cancel the subscription.
Disclaimer: Results may vary due to individual differences. In addition, mental self-help apps like Sensa are not a replacement for or a form of therapy, nor are they intended to cure, treat, or diagnose medical conditions, including psychiatric conditions. Please consult a qualified healthcare provider for a medical treatment plan.
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
File size: 113088512
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBHBBBYBEBMBRBGCLCOCRHRCYCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMTMXNLNZNGNOOMPKPAPEPHPLPTQAROSARSSGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYAFGEIQLYMAMZMMYEBJBFCMCGCIJOLAMLSNTZUGZMZW
Minimum OS version: 12.0
Release Date: 1633330800000
Published by Mental Health Solutions UAB
Website url: https://sensa.health
Publisher country: Lithuania
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