Pressed Juicery®

Pressed Juicery is a household favorite and now just part of our family grocery list. The protein shakes are my daily breakfast, and we live for the pressed juices. On more than one ocassion the Citrus 2 has pulled one of us right out of a potential cold/flu, and they are all just so tasty and refreshing. The quality is always on point, and prices are comparable to not so great juices in the grocery stores with added sugars and other ingredients.

I have used both delivery and order ahead for pickup options in the app. I once had 6 juices replaced with a new pre workout protein shake. I had ordered another 6 misc juices that were all citrus forward light juices. Needless to say, the protein shakes went into the trash. I attempted a sip and it was awful and nothing I would have ever ordered. No one called to ask for the change on the order and I was charged for something I did not want. I have also had a pick up order where the location called me because 1 of the juices wasn’t in stock and said I needed to provide a substitute or they would cancel my order. I am not sure if that was something new or if they just call the Uber driver when it is a delivery? I had a previous delivery shorted and they gave my a card with a $10 credit. It’s all inconsistent. The app needs to provide an option for a substitute item or they need to call the customer directly for their order before they throw something else in the bag that is not wanted by the customer. Or simply short the item and credit the account. I am hesitant to place online delivery orders now for this reason as that is not acceptable.

The app seems easy enough to use, with some little tweaks that could be made here and there. overall the app is efficient enough. I’ve just placed my first order and I have yet to try the juices, so my star rating may be a bit biased/just based on a small issue that I don’t seem to understand. I live in the Bronx, in New York City, and the nearest Juicery to me is give or take 8-10 miles away from me. I joined the VIP since it seemed the most beneficial to what i wanted to use the app for, and opted for the local delivery option since I figured 10 miles is not that far…right? But they rejected that and made me pay 15 whole dollars for “nationwide shipping“. Not only that, estimated delivery was an entire week later. ...I’m 10 miles away! I figured since we’re literally in the same city delivery would be a breeze, i’m too busy to go to a juicery every time i’m hungry (since i am trying the juice cleanse/fast). I get it if it’s a farm-to-table delivery, i just don’t understand how it works. I don’t think i’ll continue using it since i have to pay so much for something I could ubereats for less, and get in way less time.