Louis Philippe

Over the years, I have invested significantly in Louis Philippe clothing, with approximately 90% of my wardrobe consisting of your products. The durability and quality of your clothing have always been exemplary, evident in a pair of jeans I purchased nearly a decade ago that still maintains its integrity. However, my recent experience has been disheartening. In August 2022, I purchased a pair of jeans through the Louis Philippe website, expecting the same level of quality and durability I have come to associate with your brand. To my dismay, the jeans began showing signs of wear and tear within just a few months or at least a few wears, and yesterday, on its fourth use, it tore at multiple places. When I reached out to your customer care team for assistance, I was informed that the company's policy only covers defects for a limited period of six months. This response was not only unsatisfactory but also left me feeling betrayed as a long-time loyal customer. I have attached photos of the damaged jeans for your reference. As someone who has been dedicated to Louis Philippe for so many years, I did not anticipate such a dismissive and rigid response. It is disconcerting to think that the online platform might be used to offload subpar or old stock onto loyal customers.

Quality of cloths are better than we purchase from other marketplace.

There is a software issues. When you see and select the product till add to cart it shows discounts. Once you go to cart and you want to click proceed to pay all the discounts are vanished and it shows product MRP to be paid. Glitch to be rectified.