Lifestyle India

I ordered a product and received it successfully. Due to some reasons I decided to return it on the same day. On the app return was initiated and showed that the product will be picked up on a particular date, but no one came to pickup. I made the call to the service Center and they told me that the return will be rescheduled. Even after rescheduling no one came to pickup. This same process was done for 6 times. After getting tired I went to return it to the store. At the store they collected the product but did not give me the refund. As my order was on COD the store staff should ask me weather I want refund in cash or other method, they didn’t bother to ask and told me they had transferred to my credit on the application,but the credit score was still showing zero. I called at the customer support for this and they told me it will be transferred within 24 hours. Even after 24 hours I haven’t received any type of refund ( not in my credit too). I’m still waiting for the refund. This whole process went for almost 2 months and still the refund is pending. Worst experience ever. A customer has to make 8-10 calls and wait for almost 2 months just to return one product and after that he has to return it by himself at the store and still the refund is pending - this can be the worst service.

This has by far been the worst shopping experience of mine . I had ordered 2 products on 26th August and as it dint look good it had to be returned. These products were under different order nos . But there logistic is so pathetic that they returned both the products under the same return id . I mean how is it even possible ? And now when I am asking for the refund they are asking me the return receipt . In order to give that to you , your pickup person should have given it to me . Now after 3-4 calls they understood what thr problem was . Initially they werent even aware of the mistake that had happened . And even after that every week they tell me to wait till monday and that they are gonna update me but no update is provided. Being such a big brand still this is the service you provide ? I

This lifestyle online shopping has no proper service provided regarding refund ...... I hav ordered 2 things on June 4th and returned June 8th ₹1798 ....... till now there is no refund being initiated....... everyday I’m callin the customer service and they are also foolin me by sayin. Wait for 24 hrs or 48 hrs so plz I suggest not to order online from lifestyle......... they are cheatin customers by holding customers money ₹1798 ........ it might be small amount to the company but a big amount to meee ........ cheaters Nd holding customers for 1 month so bad ....... plz return my money ....... I hav tried everywhere ....... the last option is to do complaint about this .......... they said it is my bank problem and I hav travelled for 1hr to reach the bank .......... infact the bank doesn’t hav problem....... it is the company which is not giving my money back ........ horrible services and cheaters 😡😡😡😡 tested my patience for 1 month