Granite City Rewards

Tim was are, Server for our Thanksgiving Day meal at your Troy, MI location. Although, it was a Buffet type of dinning, he was very attentive the whole time, and provided us a great service experience without pushing to fast to give up our table after we were done, wanted to finished watching Lions game. On the food and the buffet, it a great variety and well prepared by the staff, there. A great value, too. Excellent Job, Granite City, Troy location.😁👏JML, Waterford, MI.

Being sat the hostess hinted that the server wasn’t going to like having a new table. His attitude at the table was well mannered, but the service was completely below par. Obviously we were being left alone to run out of drinks and fish for the all you can eat fish so his side work could get done. I understand having to occasionally wait for more fish to be cooked, but not for it to be ordered. When he did come out of the back it wasn’t to check to see how we liked our food, it was to refill a water that was dry and didn’t notice 4 of our cocktails were also dry. I also would have ordered more fish if I didn’t feel as if I was pushed out. We were handed the credit card processor and we processed our ticket quickly. Then a few seconds later noticed on the machine that the servers shift had ended, we hadn’t even left. I’ve left a few 5 star ratings for this location in past visits but tonight it was not earned.

They excel at this breakfast!!!!! The food us excellent and only exceeded by their staff!!! Be sure to try their eggs Benedict!!!! You can add what you want put I had pico and red peppers, bacon and a little onion. He cook it in a fry pan and then added to a toasted English muffin, added a perfectly poach egg and the best hollandaise sauce and sprinkle bacon on top! WOW!!!!!The Best!!!!! I wish I could remember his name! Super customer service skills!!! Also those cinnamon rolls they serve you when you sit down are unbelievable with their homemade caramel sauce!!!!! Metta