LBS Financial CU

Hi, the newest update involving the Long Beach Pier photo is alright, but I preferred the old one much more. The old one warranted the average five star rating shown here, the plain blue and white GUI was clear and in large text. how does shrinking everything and complicating the user interface by making it accessible by small buttons at the bottom of the screen better? Whoever developed this update did a good job in terms of technical skill and likely had good intentions but it is a downgrade in my opinion. I never accidentally clicked the wrong thing with the last app UI, and i hope it gets brought back as i also believe it even looked more professional than the newest (as of 4/8/25). Obfuscating the way to get to the accounts “graphing” feature also doesn’t help, as that was one of the most useful features.

I have never had a single issue with the app. There is every feature you could think of to access your account and to make it easier to send receive whatever you need. They have it all in the app. They really don’t need a branch at this point. Granted of course the mobile check deposit will take longer for the process instead of branch visit and you can’t pull physical money out of your phone. They make it very secure and very user friendly, you’d think you’d get lost with so many extra mobile features but they have it very organized and optimized for convenience and ease of use to even the least tech savvy of people. If I could leave more then 5 stars I would, Out of the 3-4 other mobile banking option I’ve been with this is the best hands down.

I bank at many banks and credit unions so I’ve tried most the apps and online experiences. That said, this new app from my credit union is a breath of fresh air for me and a big improvement over their previous app. It took a minute to get use to the new security and figuring out the layout but it wasn’t hard to do. I have too many passwords in my life and I love how easy they make it for me to get a new password when I forget. The menu designs are easy to follow and transferring money between my accounts is easy, even if I need to transfer to another bank. I also appreciate the new color choices for the layout, super easy on my eyes, thank you! I’ve tried all the other features on the app and they all work well for me. Thank you LBS for the upgrade! I’m looking forward to seeing what next from my credit union.