FPCU Mobile Banking

I’ve been a loyal FPCU member for years and I’m truly grateful for their support. They helped me with my auto financing during the pandemic, and the staff is always incredibly kind. The mobile app is also very convenient and works well. The only thing I’ve been wishing for over the years is the ability to reorder or organize my accounts within the app to my preference. Adding that customization would make the user experience perfect! Overall, a great credit union.

I’ve banked at Financial Partners CU since I got my first job upon finishing my Bachelors Degree. Today, I like the name more than anything- -Financial Partners. In terms of actually transacting funds, I enjoy my visits to any FPCU office. The nearest one to my home is located in Irvine. It’s a well kept space, and personnel are polite. Mobile banking is good. Sometimes, not all the time, when I try to mobile deposit a check the app closes before I’m able to complete. Not sure why that it. I’ll try again and, after two or three attempts, and complete the mobile deposit. There are many times when I’m able to complete a mobile check deposit straight away. So, that all I have a far as criticism goes.

This app has become worthless. You can’t even log in. You have to constantly delete the app and then it refreshes back to new with all the information you tried to get before. This needs to be updated especially now since the pandemic is a must to have this app for balance and paying your bill reasons. You can’t always call the bank when you really need to know if checks have cleared, and you have to make a fast payment. Who ever the developer or developers are, needs to update this.