FAB Mobile

I am so much impressed by FAB's commitment to equality and inclusivity! As a foreigner from Ghana, I've experienced firsthand how they treat all customers with the same respect and professionalism, regardless of nationality. Their staff is culturally sensitive, and I've never felt like I'm being sidelined or treated differently because of my background. The bank's mobile app is also intuitive and makes managing my finances a breeze and their online banking platform is user-friendly and efficient. I'm grateful for the peace of mind that comes with knowing my accounts are in good hands. They understand that everyone deserves top-notch service and care. Kudos to FAB for setting a high standard for inclusive banking! FAB, the best bank in Dubai, United Arab Emirates😊💖💞!

Extremely unhappy with the customer services respond. By mistake I blocked my card with 3m is I called and told the customer care to unblock. They refused and said new card had to be issued with charges. Really. Now its mire than a week I havnt recd my card thats because only satarday courier person called n I tried explaining him i work in any dhabi n can only receive on weekends. But till date I am not able to operate my account as i havnt recd the card. I am seriously thinking to change my bank with these kind of services.

FAB has gone so far with their services from a good daily banking to one of the worst banks in UAE. They’ve toke the opportunity of Covid-19 excuses to terminate people, SLOW THEIR TRANSACTIONS, and delaying requests in the name of COVID 19, they ask customers do do their transactions online when 70% of the in person transactions options are not available online, and when you call the call center they answer you with their famous slogan “we will inform the concerned department and they will get back to you” which they never ever did because apparently there are no one to call you since everyone is being terminated. Now they have cancelled their options to let customers see how many miles they earn from Etihad current account and decided to shift it to mobile banking that “rewards” option never work.. what else can you do FAB, thank you for proving to me and giving me another reason to shift my account to another bank and close my account with you.