Community by Fuel Cycle

We use this app for Roblox bug reports. It says it is only for iPhone but it doesn’t even work well with my iPhone 15 Pro Max. The idea of it is great, but the execution falls far short. I wish I could post a video here. It would be easier than explaining. While trying to post a bug report, I can see only the top half of the page. If the keyboard has to come up, it will stay there and the page will not scroll. There is no way to drop the keyboard either. It has been like this since at least December of 2024. When I went to the website to ask for a solution or recommendation, there were only 2 ways to contact them, snail-mail or a phone call - which I won’t do because, these days, only robots answer calls. The rest of the app works great. The team can send us messages, set up testing “parties”, send out requests for input, post links to the next game to test etc… It’s just that when it comes to filing an actual bug report, it fails miserably. The same can be said for the way the payment system works/fails. Once you’ve earned enough points to get paid, you have to collect payment. Except that you can’t collect it because it doesn’t work. The ever-present response is some form of, we are aware of the problem and are working on it, It should be resolved swiftly. Meanwhile, it’s been since last year that people have had this problem and keep seeing the same, less-than-helpful message. Fuel Cycle; please fix your app. It consistently does not work as advertised.

I use this app as a member of the reebok collaborative. The app itself is very easy to use and there are no issues. My issue is when I try to claim my reward for participating in the research nothing happens. I tried to claim $20 worth of points on 12 November, and I still can’t use it, I reached out to both the moderator and the chat bot to facilitate a resolution and so far no one has written me back. I’ve stopped participating until I know my time, or at least be partially compensated, even though my primary motivation was to feedback on their products. Update. The website I can access as a member of the Reebok Collaborative allows me to resend the the link. I guess my updated review is the app is fine but you might not be able to “do all the things” that n the app but if you can access the website you should be ok.

I’ve had HealthFirst insurance for a few years. Gaining independence has been an ongoing struggle when it comes to finding the right disability services, but the community makes those goals feel even more attainable. It’s a comfort to know member feedback is taken into account and improvements are always being made. I immediately felt welcome and valued, getting direct response from the people behind the site/app. Plus, being rewarded for giving opinions keeps me coming back every few days to fill out surveys and such. The activities are quick and easy and every point gained equates to a dollar. As far as I know, that’s unparalleled! A feature I hope never changes. Keep up the good work! 💚