App Profile: Launch Credit Union

I'll wear a crown

Rating: 4/5

Your staff is awesome here in Rockledge. To name a few Adrian, Connie, and Karen. The only negatives are I am unable to deposit Money Orders thru the ATM and on too many weekends the ATM is unavailable. Perhaps this is a Brinks problem ( not filling to weekend and holiday limits) which is higher vs regular weekdays. I don't like having to drive to Merritt Island or Melbourne, to perform transactions. Why does transfer payments to my Visa from my checking account take 2-3 days to post causing additional interest to accrue? You were (1) of the financial institutions that were here for us during the COVID19 rush, panic, etc. and I appreciate and thank you for that Thanks for listening👋

DallasBou

Rating: 2/5

It is the most frustrating thing needing to click on anything in the app for more detailed things and it needing to sign in fully just for it to buffer a million times and take you all the way back to the sign in page where it won’t allow you to actually sign in and it might take days or has even taken me literal weeks to be able to sign back in on the stupid app. If you are already signed in and have it on snapshot mode then you’ll be fine for the majority of the time but there is a 90/10 chance that when you want to check statements or try and cash your check or something that you will be unable to on the app and will have to go online where you’re unable to cash your check anyways. This problem has gone on for years and it is so frustrating.

Army’s Best

Rating: 5/5

Launch Credit Union has been a lifeline for me and other members that I personally know, I’ve been the recipient of several small loans without any resistance from the branches. I’m a veteran and a member of the Navy Federal Credit Union as well, had been denied loans of $500 two or three times, but Launch has approved every loan I had ever applied for without hesitation. Launch Credit Union is a people first financial institution that I will endorse for the people in need, regardless of their sex, race, religion, age, background or origin.