App Profile: Tender Greens

JazzO'Day

Rating: 5/5

If there ever was a gay-themed restaurant, this would be one. Beautiful, large, b/w, framed artistic posters of important gay people throughout history: artists, activists, others. It is and feels spacious. I usually get the salmon salad with tomato soup and a glass of rose wine, but I’ve tried other items on the menu and like those, too.

tracy khan

Rating: 1/5

The user experience for ordering food is great on this app, but if you have an issue with your delivery (which is just Postmates delivering your order), there is zero customer support through the app. We ordered dinner via this app over the weekend. The postmate who delivered it took a long time and gave us someone else’s order. We had to call the store to ask for a refund; they ended up taking down my email incorrectly so I never got confirmation of my refund and had to call back, and we never got our food. Our order basically never got picked up and they couldn’t arrange for another driver to get it to us- the people at the restaurant told us we’d have to place the order all over again. By then, we had already been waiting over an hour and a half and it’d be a gamble that our order would even make it to us the second time around. I’m going to stick to DoorDash going forward because that app lets you give feedback on your order and they credit you right away.

Mebtidjjgv

Rating: 1/5

They make it seem pretty cool and good, oooh avoid the fees. Yeah, too bad 3/5 times I've used it the store has just not included an item and you have to physically call the store. Well this time they decided to dispatch the order through DoorDash, not me, TG. The manager calls me back and says I have to submit my problem to DoorDash. Except I ordered through this app. He says I ordered through DoorDash, hung up on me. Anyway, now my bank is investigating them as the transaction was solely TG. Use a different app with designated customer service or you have to deal with a 19 year old manager who thinks they know the secrets to the universe while simultaneously being unable to determine how a purchase was completed. Absolutely pathetic. Seriously, just pay the fees for a different service.