App Profile: Urban Plates

DMNdragon

Rating: 2/5

Agree with others that there should be a reward system for using the app. The main issue that I have with this app is that it stopped letting me input my payment information. When you order you’ll get a “Add Credit/Debit Card” option under Payment Method. Once you input everything and tap “Add Payment,” it will take you back to your order details. Yet, for some reason that page will still have “Enter Payment Info” grayed out and won’t let me order - despite numerous attempts to input my payment. Two stars because the menu and map work, but the order and payment interface is terrible.

Jchasko

Rating: 1/5

I would give it two stars except there’s no Tech Support in the app or even a contact. I’m hoping that they’ll read this and do something about it. Because the programmer who did this was very sloppy. They prevented any autofill of memorized text; credit cards, name, phone, etc. That’s usually makes me toss the app, but the subscription is a great deal. So I copy and paste the CC number. It was rejected because it has spaces separating the numbers! It must’ve been programmed by a grammar student. People complained about failure to charge, but it did charge my subscription so that’s a good sign. Can’t wait to have a meal there tomorrow and get my 35% discount! For five dollars a month that’s a fantastic deal. one meal a month pays for it. and it’s a great place to eat. oh wait, it gets worse. I put a meal into my cart that I was gonna use for dine in. When I went back a half hour later, the freaking cart was empty. But it’s even worse. Before you place your order, there’s no indication where the freaking address is. If you go back and click on the order button and choose your location, the freaking idiot programmer deletes your cart. This could not be more stupidly designed. Literally. You notice it’s only got 11 years ratings in the App Store. Nobody’s using this piece of junk. And the developers are too chicken to answer a bad review.

CarlaMMA

Rating: 5/5

Started using during Covid. It’s a great value, and makes delivery and pickups so easy. The discount is great.