LTK: Shop Trusted Recs

Why did they get rid of the item preview before linking out to the product’s website? This feature allowed you to see the item name and price point before deciding if you actually wanted to open the linked webpage. 1. This was helpful because many of the creators provide two or more options of an item. Now you have to go to the webpage to compare. The result… a ton of open tabs leaving you to try and figure out which ones you want to come back to in order to make purchase. 2. This also allowed you to save favorites specific to an item in a post. The creators I follow almost always link several items to a post. Now when I go back to review my favorites I have to remember which item I wanted to save and if not, open up multiple web pages causing the same problems as I refer to in point 1. It’s messy and unorganized and I am wondering who was polled before this non-customer friendly change was made. As a daily user, this is a huge turn off. Update- it has gotten worse! Now when you tap the link to look at a product, because they got rid of the preview feature, you loose your place in the app. In other words if you are scrolling through the creators you follow, clicking a product link makes you have to start again at the top of all of the posts you already reviewed instead of taking you back to where you left off. It is also a shame that I have not received any app designer response even though this review is in the top five. Why are they not addressing customer concerns?

Never one to use social media, during quarantine I checked out Instagram and loved the fashion and beauty content of the bloggers/style Instagrammers I followed but not the constant marketing content - it was like non-stop plugging. I like the aesthetics and info of the products through the LTK app and can accomplish fashion or decor inspo without feeling the disconnect of personalization I feel when they start plugging products. I think I’m just old-school like that, I don’t know this person and they don’t know me yet their content through video is to interact with you like it’s a personal connection you have. Ummm no…..I like how you throw this blazer with those boots. Or oooohhhh I like that fall decor, “where did they get that?” So knowing myself and what I like, I deleted my Instagram and solely use LTK for my aesthetic inspiration and have all the detail I need for me.

LTK has been an absolute game changer for me. I LOVE the new(ish) feature of searching by product name. If I see an item I’m interested in while browsing a retailer, I can search for it on LTK to see how it’s styled, usually 20+ ways. And then I usually purchase through the link of the blogger who styled it my favorite way. Such a functional tool for figuring out if a piece actually fits into my closet and if I can style it more than one way. The only thing I might ask to add to your product roadmap is to have either a) a hierarchy of the photos that appear for product searches so that the ones where the product is actually styled in an outfit come first or b) the ability to filter the results for product searches to filter out un-styled products. A lot of the bloggers will post a pic of the product on a white background or on a style board and it makes it hard to find a photo of a blogger who has actually taken the time to style something. I understand purchasing from a blogger who puts a product on a white background if you’re a loyalist to them and there’s context to the pic. But I’m not using that feature bc I want to see the product alone on a flat lay on someone’s carpet (lol). I want to see the product used in an outfit and then give credit where it’s due to a blogger who took the time to style it. Thanks so much for creating this amazing tool though! As I said, GAME CHANGER!