App Profile: Onfleet Driver

xenium1516

Rating: 5/5

I’ll change my review if problem is fixed. I tried to contact support, but unfortunately they don’t have a complaint tab which caused me to write a review. New update for the iOS is terrible for two reasons. One, when I am driving I like to multitask to read customers notes really quick. I cannot see the notes from the multitask screen; instead I see the onfleet symbol over an opaque like screen. Second, while I am on a call I cannot complete any task since all that is shown is an opaque screen without the symbol... basically the app crashes when I am on the phone which I would have to kill the app and reopen it. Very annoying since this was not how it was before. It’s like this new update caused onfleet to take a few steps back.

wayfairsucks

Rating: 2/5

I’m sorry but logistically Onfleet needs to get it together. I’ve been using this app for several yrs and I am so sick of the constant U-turns or delivering on a one way street dropping off at the end of the block to then realize the next delivery is at the beginning of the same block and this stupid app had me drive past it requiring me to now go all the way around the block to complete the next delivery. Or my all time favorite, delivering to a apartment complex to one or more customers. Leave for my next delivery only to be sent back 2 deliveries later to the same apartment complex I was at 10 minutes earlier. I have downloaded free apps from the App Store that create tighter more efficient routes than Onfleet. After completing several hundred routes all over the Bay Area and logging several thousand miles when Im contacted by a company to run a route for them and I’m told that they use onfleet I let them know that I will be using Circuit to plan my route not onfleet and on a handful of occasions when the company I’m delivering for insists on me using onfleet I politely explain my position and let them know I’m no longer available for the route I was contacted to complete and add them to my list of companies I will no longer consider for work. As I said in the beginning….Get it together onfleet, free apps are more efficient.

EBZoomer

Rating: 4/5

The app seems to function well and does what it’s supposed to. I’ve only experienced a glitch one time and I was in an area with very minimal data service/cell phone signal, so I don’t blame the app for that. It would be helpful though for taking pictures of deliveries if there were more ways to actually take the picture, similar to how on iPhone you can click the side volume button to snap the photo. Sometimes in order to capture the necessary details required by my service, while at night in often dark areas, I have to use some strange angles and only have one hand to actually take the picture. Also, some additional setting so I could customize my list of tasks would be cool, to be able to select which information I want to display on the list for the tasks, or if there was an option for the full list or a minimized version. Overall though it’s a great app, runs smoothly, and is super user friendly.