Onfleet Driver

the orientation process was great, it was a group that now is your Team mates, the structure is awesome, due to no other LMD has more than 5 seconds and your off, from the easy user interface with the support there on point to assist with your issues that get answered quickly, thought I was going to camp out until support came around but was blown away by quick response and how they react to your issue and solve the issue right there… the customer info is on the label to the app and you will get a hold of them with our fail… last but not forget, HAVE YOU SEEN THE COFFEE DISPENSER OH MY GOD!!!! Seriously this is a Starbucks in your break room good job on this…. Great team glad to be part of this…. Sorry long review cause it worth letting others know….

I worked for three months! When I first started, I delivered to a fixed location 5 days a week. This lasted 8 weeks. Then they changed my location! Instead of the same company I always deliver to, they wanted me to deliver to three different locations where I had to make deliveries. I am a 58 year old woman and I never gave up! I mostly delivered meals and three different locations. Sometimes these packages were 70 or even 100, but I still made the deliveries on time. Then one day, they suddenly stopped giving me a route. But whenever they got in trouble, when a driver gave up on a delivery! They called me right away, it was almost noon at 12:36 pm, they called me many times and told me to make these deliveries and that since they called me late, it wouldn't affect my rating because they gave me the job late anyway. Then guess what! The next day, they said you were late and reduced the job I was doing five days a week to 2 or 3 days and asked me to deliver to a place 25 miles away from where I was. I said okay and accepted that job and delivered 60 to 70 orders very far away. My total commute to work was 50 miles and it wasn't really worth the $60. One day they gave me a route 4 days a week. Then after the first day's delivery! Unfortunately, the company you deliver to said they didn't receive the order tomorrow and reduced the 4-day route to 2 days again! Now no route has been given for two weeks. I sent messages and emails to Forkable headquarters, no one answered! I think someone inside, maybe a lady who gives training, got obsessed with me somehow. I've been using DoorDash for years and I've never seen such a problem 🥲

I’m sorry but logistically Onfleet needs to get it together. I’ve been using this app for several yrs and I am so sick of the constant U-turns or delivering on a one way street dropping off at the end of the block to then realize the next delivery is at the beginning of the same block and this stupid app had me drive past it requiring me to now go all the way around the block to complete the next delivery. Or my all time favorite, delivering to a apartment complex to one or more customers. Leave for my next delivery only to be sent back 2 deliveries later to the same apartment complex I was at 10 minutes earlier. I have downloaded free apps from the App Store that create tighter more efficient routes than Onfleet. After completing several hundred routes all over the Bay Area and logging several thousand miles when Im contacted by a company to run a route for them and I’m told that they use onfleet I let them know that I will be using Circuit to plan my route not onfleet and on a handful of occasions when the company I’m delivering for insists on me using onfleet I politely explain my position and let them know I’m no longer available for the route I was contacted to complete and add them to my list of companies I will no longer consider for work. As I said in the beginning….Get it together onfleet, free apps are more efficient.