App Profile: Metrobi Drivers

Cherished54

Rating: 4/5

As a regular and a preferred driver for several clients, the issues I have been experiencing are quite frustrating. Customer service of course says to delete and reinstall the app. I do and nothing changes. The gliches are causing me to lose out on obtaining routes from my regulars. They end up calling me asking me what happened and how come I’m not delivering for them and all I can say is there are gliches with the app and there is no resolution. I’m hoping this can be looked into as a serious concern.

izz00005

Rating: 1/5

Would give 0 stars if I could. If you are driving a cargo van or bigger stay far away from this app. Way many more options out there regardless. If you like making pennys for a days worth of work this is the app for you but don’t make any pit stops to use the bathroom, grab a bite to eat, nothing! The dispatch will call you all day as if they are breathing down your neck from whatever country they are in. I accepted a 10 stop delivery to see if routes are meant for my company and immediately regretted it. One of the deliveries were missing at pick up and the customer told dispatch that I misplaced it but couldn’t provide proof. Who’s side do you think Metrobi was on? Driver or customer? Long story short my payment went from $130 to $120 for the missed delivery (reasonable) to ZERO. They don’t care about you so make sure you’re driving perfectly out there or you will be blocked from the platform no strike system no nothing BBB is next I need my money

Samp11b

Rating: 2/5

Hi, I have noticed some functionality problems within the Metrobi drivers app. When I am asked to input my information, I am unable to fulfill this request because after I enter my address, I cannot select from the dropdown of addresses that are displayed. After all, the keyboard layout that pulls up when you click into the field, does not drop and instead, stays dormant, therefore eliminating the visibility of the list of addresses to select the correct one. Another issue is the scroll feature, meaning that I cannot scroll anywhere on the app's screen to see the list of addresses so that I can select the correct one so it gets inputted into the field. Normally, when you try to scroll, the keyboard should automatically drop or at least should still allow you to see the list of addresses as well.