IMS Patient App

I am modifying my review after poking around a bit more. Apparently the app is only crashing when selecting the appointments tile. Otherwise the other tiles seem to work ok. Just installed the app on my iPhone today which is running the most current iOS. I can log into the app but the moment I go to select a tile for appointment as an example, the app crashes. ZERO STARS until they fix this. Also selecting app support takes you their website and seems to be focused on provider support and sign ups vs app user support. Pointless. And the provider I am at makes you use this pointless app.

Even after having the most recent iOS version on an iPhone 13 Pro the app seems to bomb. First it is super slow. Then it doesn't open... The orange screen freezes before even I could see the login screen. After multiple restarts got it to start and then login was a challenge. It kept saying some error happened. Do some basic testing before releasing the app to the public! 🙄 Using it because the doctor's office forced me to.

Much difficulty in requesting prescription refills. The prescriptions seem to get stuck in pending status after first request and can never be requested in the app again without forwarding a note to the doctor, which defeats the ease in refill requests the app was suppose to offer. Please fix that!!