HiiKER: The Hiking Maps App

I am not one to complain, as it takes time out of my day that is already limited. However, I must share my story here so that nobody else needs to experience what I have. I accidentally purchased the Pro+ membership for 1 year. within 30 minutes I cancelled my membership, deleted the app and emailed customer service about the mixup. Over the following weeks I’ve sent 4 additional follow-ups with no response. These people cannot be trusted, they are basically stealing from me and won’t even respond to my inquiries. It didn’t have to be this way, I’m not really even upset about the $, they just don’t care. Don’t waste your time or $ on this app, please let my experience be a lesson to you all. Shame on you Hiiker! I will tell everyone I know about this experience and hope to prevent others from being scammed!

It does not account for elevation gain!!! Used this app to plan a 7-day trip in the Dolomites. The times for hikes were COMPLETELY WRONG. We booked hotels and Refugi based on these data and the times were not even close— not even by a day! I’m a very experienced hiker; very strong and fast-moving. I’ve used AllTrails for a few years and never had any problems, but they don’t have my Alta Via planned out. Tried Hiiker. Won’t ever use again. Example: Hiiker reported a 5-hour hike on day three. Reality was a 14-hour hike including many vie ferrate. We ended up having to book a different rifugio and were very lucky they had space. Otherwise, we would have been stranded. Got charged for hotels that we couldn’t make it to. Payed extra for different hotels and refugi.

This app has everything and continues to improve to bring even better features we didn’t know we need. It makes planning for all my long adventures much easier and less time wasted. 10/10