Eagle Casino & Sports

This platform is awful. I would suggest using a different platform like wynnbet or mgm or ceasers. I lost over $250,000 and they don’t offer any credits. Other platforms offer credits to help win some money back and enjoy your time playing. This platform is the worst platform anyone can play on. Customer service is unprofessional. After trying to escalate an issue, the customer service representative response: “ Ive explained that a higher up management wouldn't be able to help you as we aren't allowed to give out free credit and to avoid you possibly getting your account suspended. I'm giving you the answer and you just aren't accepting the answer to your question that you PROCEEDED to ask me. As I answered this question in the MOST professional way possible the answer still isn't sitting right with you. I am unsure on how to help you going further as there is no manager available at this moment because they are currently in a meeting.” after submitting an complaint through email, and telling them I do not want to self-exclude, they went ahead and suspended my account.

This is one of the worse online casino apps in Michigan (it's definitely not iPad user friendly). I did download the app but several games will still not play. Plus, for some reason this app does not let you go back to where you left off to start a new slot. You have to go back to the beginning & scroll down, hit a button to get more games (you can see MAYBE 7 games at a time), scroll down, hit a button to get more games & it goes on-and-on-and-on & is extremely frustrating. I did try to play the web version thinking it may be easier, but you have to download a geo-locator which is not set up for an iPad so you can't play on the web site. Plus, I have NEVER won anything worthwhile on this site. If I have, it's been so long that I don't remember. Other sites yes - this one no! There are so many other really good Michigan online casinos you can try that actually work well with an iPad and where you can win money. This app & the slots may work well on an actual computer, but a lot of people use iPads so you would think they would be more prepared for this. I like to keep things local when I can & the actual Soaring Eagle casino is within driving distance but because the app is so frustrating, I won't/can't be using it much, if at all.

I highly recommend this app. The sign on bonus is great and you get it for your first two deposits. I had a great experience, I’ve played all the casino apps including the top ones. This app has all the top game and the payouts are good. Obviously you can’t Win all the time but I don’t feel like I’m flushing my money down the drain. The deposit and withdrawal were easy. The only downside is they don’t have PayPal but the withdrawal to my bank was fast and easy. The games don’t glitch and there is a ton to choose from. Yes there is a wagering requirement when they give you a sign on bonus but every casino app has that. I did realize I didn’t get my free spins except the first day so I guess that’s a minus but everything else was top notch. Great job Soaring Eagle!!!