CarParts.com

If I could this would be a zero star. Just wanted a single, simple piece to get my vehicle legal. I ended up ordering this item 5+ times. The website would either loose my order, saying they have no record of me purchasing it and it never making it to me, or, after setting my address and making the order, Carparts would replace my address with a random address in a place I’ve never been in my life. Any attempt at trying to cancel an order that hasn’t processed yet was met with no help and no option to do so. Nothing ever being shipped made it impossible for me to return any of the items. Nothing has made me so frustrated in my life. Never get or use this app there are plenty of other websites and apps to get car parts from that are a lot more helpful and consistent.

Saving hand over fist with shopping from them. Shipping does eat away at some of those savings, but I still saved time money and time. Great selection and beats driving around from parts store to parts store looking for what you need. The people working at the brick and mortar places dont know of the right part a lot of time either. Where as here I can type in my vehicle and find the exact part I need and it come directly to me. No lost time driving around. Loving this app.

I spent 20 minutes in the phone with a “Christian” and clearly stated I wanted a replacement part they said that he would put in a request for a replacement I stated “ it’s not my fault you guys sent me the wrong part it shouldn’t be a request if it’s going to be a request I would just like a refund.” He assured me it was not going to be a request and instead was going to be expedited to me in 2 days at the end of the call he states ” the company will reach out to me based on my request” I immediately stated “I do not want the replacement and instead would like to receive a refund” man put me back on hold came back later talking about it’ll be “30+ days” after they receive the wrong part they sent me after asking to speak to the manager or someone of higher authority he stated he was in another call and couldn’t come to the phone and my best bet was to call back later which is a joke not professional solutions to problems they fix not professional business practices 1/10 would not do business with this company again