Austrian

Obviously a rebranded Lufthansa Airlines app. (They are part of the Lufthansa Group after all) Attempted to add my Passport, Green Card and Known Traveller Number via Manage Booking prior to check-in. Initially it complained about missing a Date of Birth field. Turns out you have to complete the Date of Birth field *before* enabling the Advanced Document Details otherwise it complains that the date of birth hasn’t been filled in. Then you fill out your Passport and attempt to add your Green Card and Known Traveler Number documents BUT results in “ 2 errors Please check the information below: Sorry, this flexibility is not supported. Please refine your search criteria. Sorry, something went wrong. If the problem persists please contact our service center for more information.” After check-in had opened, I was able to upload my documents and check-in via the Lufthansa Airlines app! Use the patent company’s app - I recommend giving this rebranded app a miss.

Austrian Airlines has truly set the bar high for quality service and seamless travel. I am beyond thrilled that they offer a direct flight from Vienna to Boston—this route is a game-changer for those of us who regularly travel between Europe and the East Coast of the United States. From the moment you step on board, the Austrian Airlines crew is friendly, attentive, and committed to making the flight as comfortable as possible. The seats are spacious, and the onboard entertainment options are extensive, making it easy to relax and unwind during the journey. Their in-flight meals also deserve a special mention; Austrian Airlines has taken great care to provide a delicious and varied menu that reflects the culinary excellence Austria is known for. Having a direct flight from Vienna to Boston not only saves me time but also makes travel so much more convenient. I can arrive refreshed, without the hassle of layovers. I am incredibly grateful to Austrian Airlines for making this route available and for their dedication to delivering such a high-quality experience. It’s a fantastic feeling to know I can rely on them for a smooth, enjoyable journey every time!

Not sure why the hate. I didn’t try to buy tickets through the app, but I did use it for check- in, tracking the flights and adding passes to the Wallet. Worked flawlessly. Not sure what else is needed from an airline app.