VyStar Mobile

I live very far from Vystar Bank branches. I deposited $5,500 into my account, which I needed to pay to someone. When I went to pay, I couldn't send the full amount because I had a limit. So my plan was to deposit the amount I could each day. Since I couldn't do that either, I called the bank for help. They offered to send the money via Wire. I asked what the process was. The person who helped me was super sarcastic. So I thanked her and called to speak with someone else. Luckily for me, this person was also super sarcastic. So I decided to wait until the next day to try to send another part of the money. When I tried to do so, I couldn't because Zelle had put up a flag that my attempt to send money looked suspicious. When I called, the person who answered made me feel suspicious, not only because of the multiple questions she asked me, which I answered correctly, but also because of her tone of voice and sarcasm. After more than 5 questions, she asked to see me via video so I could show my face and ID. Since the camara didn't work on her end, she put me on hold for over 10 minutes, then told me she would need more time to fix the problem so she could see me. Seeing this poor service, I decided to hang up. Today, when I tried to send another part of the money, I found that the name and number of the person I was supposed to pay had been removed, and I got a message saying I wasn't authorized to add or remove this person. I called and finally got a decent agent. This person treated me with respect and resolved my issue. I'm sorry that Vystar has such poor customer service. I've been with this bank for years, but this has reached the end of my patience. I was treated with such disrespect, and not just by one person. So as soon as my last bill is paid, I'll close this checking and savings account.

I finally found a bank I like and can trust! It being a credit union is a bonus! The few banks I’ve used in the past has always let companies debt money out of my accounts when there isn’t any. Then I got stuck owing the money took plus over draft fees. If by some chance it happens I get my money back and the fees are done away with. Also love the fact if there is a questionable transaction they will freeze it till I confirm or deny charges. They are not perfect because that don’t exist but they are perfect for me and my banking needs!!

It has been close to a month since Vystar decided their app, close to a month! Don’t you feel embarrass to your clients! A month!!! Seriously do better!!! Update review of their update: Eh, I thought it would be better…We waited too long, for this? I tried to make an Internal transfer from my business account to my checking, and yet it kept saying insufficient funds, so I got tired, and just went to their website directly, and it was done and done!!!! The app itself was designed very simple… The older version was better, if you ask me… * Dispute Transaction does not even work! This is ridiculous!!! I can’t even pay thru Zelle, it just keep saying I don’t have enough funds, when I do!!! Cmon Vystar! This terrible!! The worst bank ever! Won’t release my money when check has been deposited for more than 2 days!!! The worst app, you can’t transfer any funds, regardless if you have funds, I always have an issue every time, transferring internally, it just kept saying no funds on a certain account, so I have to directly to the website and conduct transaction. What a joke!