Theatr - Buy/Sell Last-Min Tix

I have sold past dated tickets without any issues before, but I sold a past dated ticket to someone, who wanted to scam me out of my ticket by requesting a refund even though he used my orchestra ticket to watch a great Broadway show for 1/4 of the box office price. Anyone who knows anything about theatre knows that when you past date your original ticket, the box office gives you a comp ticket for that day, which I sold for less than the original price I paid and was 1/4 the box office price for that orchestra ticket. The buyer complained for no reason and the app suspended me without even checking the details with me. They also falsely claimed that I have never posted proof of purchase, which is absolutely not true, and when I asked to see examples of that and I would send evidence of my original proof of purchase, they just ignored me. It’s also been over a week and I still haven’t received the money from my ticket sale. I’ve reported them to the Better Business Bureau for holding my money and also for lying to me and not showing me examples of how I violated their terms when I have always sold my tickets for much less than regular box office prices. I also asked them what should I do to sell a past dated ticket since they had an issue with that and they wouldn’t respond. This is the worst customer service I ever experienced and to blatantly lie to me is infuriating.

I’ve been following this group since it was an IG page and could not be happier with the app. They are constantly making improvements are communicating with customers which makes it feel so personal. I have personally bought tickets to multiple high selling shows exclusively using this app. They allow for price point notifications whenever someone posts for a show you are interested in allowing for a quick and easy purchase. I love that this is an app for people who love theater who are just trying to buy/sell at the prices they got them at (or less!) and share extra tickets. It feels like a real community and I love love love buying from Theatr.

As an avid theatre goer who bus tickets well in advance this app has helped me sell my tickets to others on two occasions when something came up that prevented me from using tickets I’d purchased. I love that price-gouging doesn’t happen and feel happy to know that my tickets are going to someone who will enjoy them rather than leaving an empty seat at the show. The interface is very user friendly and I love that the buyers now pay via the app to help weed out any potential scammers or ticket withholdings.