Soul-Chat, Match, Party

So I have play this app for almost 2 years and I really enjoy this app thank you for making this app a great platform for people to gather and chat with each other, but recently the app has not let me login and keep on kicking me out and yesterday it said my account was banned, I have not done anything that would go against the terms and service of this app. I want to know if I could do something about this because this app mean a lot to me, it like a home for me when work is over, a place for me to let out my stress trough out the day and a place for me to learn new things, please if I have done anything wrong you can tell me I won’t ever do it again, but to be honest I don’t think I did anything wrong

It’s very bothering for the post that have word limits. Every other APP can post more than 1000 words. I don’t get it why this one only has 500. And it don’t count by word, it count by alphabet. Which even shorter. How could I post and share story with just that low amount of word? Could’ve increase the word amount for posting? That would’ve be great if it can. Another thing is the warning of the discussion. I understand that you want the environment to keep as safe as possible. But it’s too much safe it’s not good. Sometime just share to friend what happens near, and gave some vigilant. But it gave me a waning sign that something like if I continue to say that, my account is going to be suspend. I think there could be have some improvement too. Also one thing that bothers me is that every time I open this APP, it stop my music or the volume got turn it down if I’m not closing all the way. Could you fix this issue?

Hello, I recently downloaded this app to find friends more who were into anime like me. And all I’ve received on here is sugar daddies, and all grown men, I haven’t even text on girl on here. Furthermore, the app doesn’t let you choose what language or what gender you prefer like other apps, and you can’t accept requests. So anyone can text you freely which causes lots of problems. I fear for the many kids on this app who aren’t adults, getting taken advantage by guys on here because there are no safety in this app. Even when you block someone another guy can just pop up or sometimes even the SAME guy can still text you. I reported people on here multiple times and they still were able to keep there account. Also, they do not check ages, there should be a age limit to where people can be on the app and because there isn’t many adults go on there praying on little kids. If your looking for an app for real friends, do not come on here, seriously. All you would get is creepy guys and not an actual genuine conversation. Honestly hoping the app gets taken down for the safety of so many girls on there. This is probably the worst app, like do not believe the five stars, if you read this listen to my warning. And please don’t have the “developer” contact this message, you guys aren’t even checking or doing updates on the app. Take some serious safety measures instead of trying to make the app look good with “cute features.”