SAP Fieldglass Time Entry

I’ve been using the PC site and tried to finally use the app. Not sure why I am unable to to record my hours because of the type of worker I am? I have worked multiple contract positions and this is the only time I’ve never been able to enter my hours through my phone app. Definitely needs improvement as the app seems to get by with the bare minimum.

This app has caused so many headaches and unnecessary, time-wasting steps. If I try to input my time for multiple days, it requires I log off and log back on after each day entry. There’s always a log on/loading error or maintenance but nothing seems to be fixed. I have been trying to upload my timesheet but it gave me an “internal server error” over and over again, I tried in the morning and again now in the evening. I tried to reset my password and it said that they sent an email but I have not received anything in any of my folders. I tried to change the email like the online assistance suggested but it would not let me use another email. This is by far the WORST timesheet app I have ever used.