Salata Salad Kitchen

As others have pointed out, and I agree also, it’s really not much point or value in using the app. Any savings are way too slow accumulated. And the ordering ahead? That’s pretty much a zero some game.. I mean, they are very efficient there. If I walk in and order and go through that process, it seems to be the same amount of time (and sometimes maybe a little bit faster than if I had ordered on the app). … and waited between walk-in customers and somebody there to help me get my premade app order AND to check out. So yeah, they’re fast and efficient, but it’s at the checkout is where things kind of get bogged down since they don’t seem to have enough people to keep somebody at the register and so I sometimes get left waiting while they work down the line of the walk-in’s first. Point is you either wait in line as a walk-in or you wait to check out - what seems to be about the same timeframe either way.

The app is awesome. So easy to use and laid out nicely. All of the extra features to help with special diets is great, also The only improvement needed is there seems to be a disconnect between the app and the stores for extra dressings. When adding extra dressing on the app, the most you will get is 1 extra (for a total of 3) in store - even if you select 5. It doesn’t seem to print on the tag they get. This happens at all locations I go to and I go to many. Then, to get more I have to pay in-store and wait for them to get more. It’s a small thing, but other than that great app. With that fix I’d give it 5 stars.

The app is beautiful and streamlined. The only thing I would say needs MAJOR improvement is the ‘scan new debit/credit card feature’. Basically, whenever I try to add a new card, the app gives the option to take a pic of the card to scan its info and link the card to my accent. I had good lighting and clear lettering on my card and the app displayed the green-rectangle that is suppose to ‘trigger’ the ‘capture photo’ action however, this ‘trigger’ fails every time which means I have to enter the card info manually. This is obviously a bug and should be fixed given that the current implementation makes the customer waste time by having to enter their info manually after waiting for an unsuccessful ‘scan’.