RentOk Tenant App

This application is being misused by PG/Building management to manipulate notice periods and security deposits. I informed my PG manager about my job transfer on 20th January and gave proper notice on WhatsApp as instructed by him. Later, when I tried to submit notice on the app, the app did not allow me to do so. Now the management is claiming that notice was not submitted on the 1st through the app and is refusing to refund my security deposit. The manager himself guided me on WhatsApp and said there was no issue. After that, suddenly they are changing statements. If the app does not allow tenants to submit notice properly, and later management uses this technical reason to hold deposits, then this becomes a serious concern. This platform should not allow misuse by property owners. There must be: • Proper notice submission tracking • Clear confirmation receipts • Protection for tenants against management manipulation I strongly request the app company to investigate how PG owners and building managers are using this app to delay or deny security refunds. Until tenant protection is improved, I would advise others to be very careful before staying in properties managed through this app and before making payments through it. Very disappointing experience

The app gets stuck in a check-in and eKYC cycle. I must have “successfully completed my eKYC” and “checked in” at least 50 times by now The UI pop up stops you from using the app, nowhere to report the bug

Only tenants are bound in their online agreement, not the owner, they null and void if they fall in that bracket, neither Rent OK clients return your security deposit, you have to sent them a legal notice, no spoke person will found in building, no security, Any one can come inside and go, no care taker in the building, they advertise them self so high but they are very cheap uneducated, violence with tenants, misbehave with their tenants and their customer care executive also misbehave if you could raise a concern or query with them and other building owners take responsibility of staff in fully furnished room for their service and follow-up. But Rent okay doesn’t take care. If you want a service or a follow-up you have to pay for that particular stuff like AC service. You have to pay by yourself in room and they get the money for that whole room they don’t go in authorised room. They are insane. Waste of money waste of time with rent ok PG and flats.