Progress Home+

It’s been over a week now and I still can’t see who is at my front door. After switching internet providers, the doorbell camera shows “Connection Failed” (which is expected), but the Progress Smart Home app force closes every single time I try to update the Wi-Fi settings to my new 2.4 GHz network. This happens consistently on my iPhone, my daughter’s phone, and my iPad, even with completely fresh installs on the other devices. I’ve contacted Rently support (who confirmed it sounds like an app bug), opened multiple tickets with Progress Residential, and I’m still waiting for escalation to the development team. I pay the monthly Smart Home fee for this service, yet the core video function is completely unusable. Please escalate this to your developers and fix the crashing issue so I can actually use the doorbell camera I’m paying for. Screenshots available upon request.

It was a somewhat cranky app with some lag but I made it work. The latest update killed the app for me. It forced me to update tonight, Jan 26, 2026, and now the app crashes every time upon launch. I use the app every day so I was afraid this was going to happen, and sure enough. I heard from other users it forces use of single sign-on on their device and won’t allow any functionality or control without it. This is an app for use at folks’s residence. User experience should be a priority. Neither forcing an update nor forcing single sign-on is the way to go, especially not nighttime in the middle of the week, with devices that had already been used up to that point. And people should be given a heads up within the app of a date and time when these things should happen. Now I can’t use my phone for ANYTHING related to this app, because it literally crashes on launch every time.

This is the best app to use for the smart home! I don’t have to leave the home wondering if I locked the door I can just verify in the app. I can give access to those and control when they can come over. Of course being able to keep enjoying a movie and changed the setting on the AC from my couch. Super easy to use!