pMD

Awful bedside manner. Lack of concern for patients health or overall care, even after major crisis events! Doesn’t want to take responsibility for anything he’s ordered, like labs, try’s to push back on every other doctor he possibly can, so today’s virtual, I had all backups to his “pawn” patient off to anyone else but him & he still gave me the answer that he ordered labs & some are extremely off, but he claimed he didn’t order them, but I had already confirmed he did! So I pushed back and told him he should have been monitoring my husband from the first lab results with everything being too high or too low and he still said he’s not my patient! I told him he’s got 4 weeks of labs that he hasn’t even touched & YES HE IS THE TREATING DOCTOR-BECAUSE HIS NAME IS LISTED AS “ORDERING” DOCTOR! He said that’s he’s PCP’s responsibility! I explain we been twice and they were honest by letting us know what some of the dangerous highs and lows meant because it wasn’t their specialty! He still didn’t seem to care. He told me find a Kidney doctor and ask them, no matter if no Nephrologist saw him during his 10 day stay at Harris DTWN, for emergency spinal surgery! In

This app has a lot of strength. Where it is extremely weak and has been a giant pain is for minors as only one phone number can be linked to an account so both parents can’t both talk to a provider via the messaging. I get especially in cases of divorce how both parents may not want all messages seen to a provider perhaps in some situations but at least both parents should be able to have independent access. Additionally with time another issue pops up that if the minor gets their own phone and is working/driving and doing more of their own schedule access they also can’t get access to the app via their phone unless removing the main parent contact. It should do something like allow up to 5 contacts per account allowing for situations with two active step parents and an older teen with a phone. All individuals involved in caretaking etc. should have access.

This app has saved us so many headaches when it comes to billing and communications. It is very easy to use and the team is very responsive when it comes to suggestions or improvements that can be added. Have recommended it to several colleagues with similar responses.