Phonics Museum - Learn to Read

I have used this app on and off for years. The app is so incredibly clunky and difficult to use. Even just at the beginning when I can't even rotate my phone to enter the login and password. Or that I can't paste my login and have to keep reentering it if I get the password wrong or need to have a password reset done. I did the password reset twice and only got one email. Then, the updating of the profile takes a very long time. Then the app itself is very difficult to navigate. The song is of utmost importance yet extremely difficult to find. This is supposed to supplement the curriculum that we use at home. Quickly and readily available. But it's not. It is easier and less complicated to use Phonograms as a free app then pay $10 a month for an app that is so antiquated it's incredibly difficult to use. I would love it if this app was updated to be more updated (not the characters but the app itself, and was more user friendly. It has always been the way it is now so I don't know that it will change but even over the last several years nothing has changed and the reviews are pretty accurate.

We tried using this app for over a year. My child really liked it and was improving in her reading with it. But it has lots of glitches. I wrote in several times describing the glitches. They would correct them but we would be without the app for a week or 2 at a time while we waited for them to fix it. We then got to a level that 50 something. That it freezes on the same exact part every single time. The app won’t advance past that part. I wrote them and it month later it still wasn’t fixed. I even sent videos of the problem. This is an expensive app and has far to many glitches to pay a premium to not have it work. We have abandoned the app because it interrupted our daily flow to often and cost too much for me have to keep writing in about glitches. I think they have a good idea but it needs some polishing for the price. The customer service is kind and responsive but we don’t have the budget of time or money to continue helping the app reach its full potential.

For the price you pay for this app, it is super glitchy. For example, my daughter can’t complete a lesson because one of the games asks her to click on the box if she hears the “a” sound and it only says the “r” sound over and over. It also just shuts down a lot as you playing on it.