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This is my first PAX but not my first game con. Half the problem is the app: it remembers to show you a splash screen each time you open it, but finding your registered events is three clicks and and four guesses. You can filter on less-used facets but they don't require events to list a duration. There are so many UX improvements that could be implemented. The OTHER half of the problem is that PAX Unplugged allows event owners to use whatever third party or random method they want for registration. This event might use the app, while another tells you to go use Warhorn, and a third says to show up at a booth at a specific time. Make event organizers ONLY register in one place. PAX is 20 years old – they cannot offer an amateur solution like this with their tenure and success.

The state of this app, the number of attendees, and the appalling lack of seats at organized events all point to one thing: profits. Once they have collected your badge money they have a vested interest in you wandering the vendor hall and nothing else. This app does not function but DOES work in frustrating you and your entire group as you try and fail to register for virtually any event that is even remotely notable. If you have ever heard of an rpg or board game then you won’t be able to register for it even if you obsessively refresh at the opening time. Very disappointed on all fronts. This is becoming GenCon.

The app was really buggy when we visited PAX Unplugged last year. Please give it a serious update before the next PAX U convention. Multiple attempts to enter tournaments just to have the app crash. Really frustrating. Please hire someone to correct these issues. This convention must make a ton of money. I’m sure it’s within your budget and will help bring people year after year. I’m dreading having the same experience with this app.