Park National Bank

I extremely hate this bank and I wish I would’ve never listened to my friend when she said it’s great it’s women blah blah f this bank they been screwing me since I got it .!!! And I promise they are taking money from me. There is no way I have my card locked so my car payment can come off and nothing charges to my account and my amount is $2 short than what I had in there. Didn’t use that card AT ALL because I was waiting for my car payment to be paid. And wake up then boom two dollars short with no transactions. Like what!!!! I CANNOT WAIT TO CHANGE BANKS I HATE THEM. I owe $100 in charge backs to my car payment because of some time period if u transfer from checking to savings the money doesn’t actually move until a certain time and if they charge ur account for the payment and the money IS THERE PHYSICALLY THAT UR EYE CAN SEE. But To them it TECHNICALLY didn’t transfer until a certain time it’s gonna charge cause it’s not in the account fr. Like does that make sense . I HATE YALL AND IF I MISSPELLED U KNOW WHAT I MEAN THIS PHONE AND ITS AUTOCORRECT!!

I only rated this as 1 star because 0 was not available. I have never had this much trouble logging into my account before. I literally had to either go to the bank in person or call in 4 times because I was locked out. Last night when I tried to log I was locked out again however this morning I was able to log in. I am on the verge of changing banks because of all of this but do not want to go through the hassle …however… I also do not want to go through the hassle of calling in again if I get locked out again.

I would give 5 stars if my online banking was better. Over a period of time I have had my online chat banker get me in to someone else’s account when I forgot my password. I explained it to them that they gave me the wrong account and they said “it matches the information you gave me “. So that was a pretty scary experience that they didn’t seem to care about the mistake. So I logged out of the chat and started a whole new chat to hopefully get someone different and luckily I did and recovered and got into my very own account. Also today I got with someone in the chat to inquire about savings accounts to see if someone would be available to help me make the best decision for me. And my response was “you can see our savings accounts online quote. And I stated “yes, I see them “I would like to speak with someone about them and never got a response back. Unfortunately just those two incidences in a couple more have put a bad taste in my mouth.