App Profile: General Electric Credit Union

Won't sync....

Rating: 5/5

iPhone 11, just updated to IOS 16.1, cannot do mobile deposit because the camera screen gets stuck at “turn your phone to take a picture” or something like that. Tried a restart and a reinstall with no luck. I didn’t have this issue before IOS 16. So I’m thinking that’s what caused it.

Sbarbie3

Rating: 2/5

The app doesn’t keep up with transactions made on the weekends. Have had several times where I try to transfer money from my accounts and they say not at this time. If it’s a Monday morning it takes forever to load. Not that this has anything to do with the app but if you go to an ATM from GE and you have a chip on your card which they all double days. You will stick you card into the a lot and wait. Nothing will happen. You have to remove your card and then the screen will promptly tell you bc you have a chip you have to leave your card in. Oh really I just did that and nothing happened. Seriously it’s been like that for two years! Time to get with the program and fix that. Also the chip on the bank cards will start to malfunction after a month. It’s super embarrassing when you go to pay for something and they are like I’m sorry your cards not working. You have to ask for it to be swiped even though it’s a brand new card.

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Rating: 5/5

Need to update on the weekends and need to send push notifications when transactions or being used as soon as possible so if a person card get stolen or lost we can stop transactions quicker and should have away we can stop or card if that happen on the app but other then that I love the app just don’t update quick only on weekdays and I think that’s not cool