App Profile: KEMBA Financial Credit Union

Android / Games / Puzzles

KEMBA Financial Credit Union

Installs:

Rating:

4.59

Total Reviews:

2.24k

Top Countries:

< $5k

/mo

< 5k

/mo

Reviews: What People Think About KEMBA Financial Credit Union

Raskinky01

Rating: 4/5

I’ve been a member of Kemba and have been utilizing its mobile app for some time now. While the app is convenient it also serves as the most banking app I use often. I was happy when they came up with the new app but to be honest the whole new app is nothing but below par. It didn’t bring anything new but instead took away much features. For instance when it comes to bill pay(ments) there is no way you can see or view any or all scheduled payments, make changes or even cancelling a payment altogether. I hope the developers of the app can go back and correct these errors for its a very inconvenient part of the app.

MH5288

Rating: 2/5

I tried to give it a month to get used to it before leaving a review. The app certainly looks nicer but they definitely prioritized form over function here. I don’t love that all credit cards show up as a loan advancement. There are so many more steps to actually go through now to check a single credit card transaction. Also, the transfer is frustrating to use. I use savings accounts as sinking funds, so I do several transfers each month. I preferred the old way, when I never accidentally made a transfer that was only 1% of the intended transfer amount. And yes, I recognize that I should double check before submitting transfers, but that doesn’t mean that it’s not a crappy way to enter the transfer amount. Finally, the way the accounts are listed on the home screen makes it difficult to actually check balances quickly. As I stated before, I use savings accounts as sinking funds, so I have to scroll through three times to view all of my accounts. Even more frustrating, the location of each account on this list seems to change, so I can’t just quickly scroll through a few times to check my balances. Just because checking was on the second scroll last time doesn’t mean it will be there this time. Very frustrating user experience.

whatnamewiilyouaccept

Rating: 1/5

My biggest complaint is that all the category tags and notes I had made on what the charges were for are now lost. Lost forever. Nearly a year’s worth of being able to monitor my spending on specific items, charitable donations, everything now lost. Such an irresponsible thing for Kemba to do. No warning that all tags and notes would be lost. Had they done their research on this upgrade they could have warned us to print off information that would be lost. I’ve now lost the ability to see at a glance what my VISA charges were. Why are they listed as loan advancements? If you have to list them that way, list the merchant first then add the loan advancement. Did you ask any members their opinion of this update? Any trial runs to see what bugs could have been corrected? And I didn’t like having to give you my full SSN in order to create a new account for this unacceptable upgrade. I’m sure as I continue to work my way through this upgrade I’ll find more things to complain about.

About KEMBA Financial Credit Union

The KEMBA Financial App is a better way to keep track of your finances, making it easy and
convenient for you to access your accounts how you choose - anytime, anywhere!

Account Management
- View simplified and enriched transaction history for your credit cards, loans, savings, and
checking
- Keep your transactions organized by adding notes and photos of receipts and checks
- Enroll in eStatements to access account statements, tax forms, and notices
- Open a new personal Certificate, Money Market Account, Secondary Savings, or Christmas
Club Savings
- Access your KEMBA Wealth Management Investment accounts
- Access your Midwest Loan Services mortgage information
- Adjust your settings for Overdraft Services
- Order checks

Move Money
- Schedule, edit, and cancel one-time or recurring payments to your credit card and loans
- Transfer money between your accounts
- Send money to another KEMBA member
- Establish and schedule external transfers to or from another financial institution
- Withdraw by check

Bill Pay
- Send money to a company or a friend
- Add, edit, or delete payees and payments
- Schedule automatic or recurring payments
- View your payment history

Remote Deposit
- Save time and gas by depositing checks via your mobile device
- Just snap a picture of your endorsed check and submit

Card Management
- Lock and unlock a misplaced ATM, Debit, HSA Debit, or Credit Card
- Report a card as lost or stolen

Rewards
- View your Advantage Rewards status and qualifying transactions
- Monitor your Credit Card Rewards points

Security
- Establish alerts to monitor your account balances, transactions, or changes to your profile
information
- Secure your account with a 4-digit passcode or biometrics on supported devices
- Add and switch user profiles for multiple accounts
- Establish and manage 2-factor authentication options

Connect with KEMBA
- Update your address, email, or phone numbers
- Send us a secure message
- Find the closest KEMBA Branch or ATM location
- View FAQs
- Schedule an Appointment
- Apply for a Loan

File size: 92904448

Launched countries: US

Minimum OS version: 17.0

Release Date: 1636268400000

Published by KEMBA Financial Credit Union

Website url: https://www.kemba.org/

Publisher country:

App Profile: KEMBA Financial Credit Union

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